Frequently Asked Questions

Shipping Time and Delivery Expectations

Orders are processed within 1-2 business days (Monday-Friday, excluding holidays). Orders placed before 6:00 PM Pacific Standard Time will begin processing the same day.

Once processed, delivery typically takes 4-7 business days within the United States. This means your total delivery time from order placement is generally 5-9 business days.

Please note: Delivery times are estimates and may vary due to carrier transit times, weather events, or other unforeseen circumstances.

For complete shipping details, please see our Shipping Policy.

Payment Options

We accept a wide range of secure payment methods, including:

• Credit/Debit Cards: Visa, Mastercard, American Express, Discover
• Digital Wallets: PayPal, Apple Pay, Google Pay, Shop Pay

All transactions are processed securely through encrypted payment gateways. For more information, see our Payment Policy.

Return Policy

We accept returns within 30 days of delivery, with terms that vary based on the reason for return:

Defective, Damaged, or Incorrect Items:

• Full refund of product price
• Free return shipping (we provide prepaid label)
• No restocking fees

Change of Mind Returns:

• Refund of product price minus return shipping cost and 25% restocking fee
• Return shipping label provided (cost deducted from refund)
• Items must be unused and in original packaging

Non-Returnable Items: Custom/personalized products, perishable goods, intimate items, gift cards, and downloadable software are not eligible for return.

For complete details, please see our Return and Refund Policy.

Cancellation Policy

Orders can be canceled for a full refund if they have not yet been shipped. To cancel your order, please contact us immediately:

• Email: support@gallantliving.com
• Phone: +1 (888) 800-5037

If your order has already shipped, you may return it following our 30-Day Return Policy. For more information, see our Cancellation Policy.

Contact Us

Gallant Living

Phone: +1 (888) 800-5037
Email: support@gallantliving.com
Customer Service Hours: Monday to Saturday, 8:00 AM to 6:00 PM PST
Address: 732 S 6th St, Ste N, Las Vegas, NV 89101, USA